privacy policy
Our casino and hotel resort is committed to safeguarding your personal information. This Privacy Policy explains how we collect, process, and protect your data when you use our casino hotels’ website and services.
1. Data We Gather
We may collect:
Personal Details: Name, email, phone number, date of birth, payment information, and identification documents when you book or register with our casino hotels.
Website Usage Data: Information about your interactions with our casino and hotel resort website, such as pages visited, time spent, and IP address.
Service Transaction Data: Records of your gaming, bookings, and purchases at our casino hotel resorts.
2. How We Use Your Data
We use your data to:
Process bookings, payments, and gaming activities at our casino hotels.
Deliver customized experiences through targeted promotions from our casino and hotel resort.
Enhance our website and offerings through the examination of user actions
Comply with legal requirements, such as verifying age and identity for gaming at our casino hotel resorts.
Address your inquiries and manage your account.
3. Data Sharing
We do not sell your personal data. We may share it with:
Trusted third parties who assist with payment processing, website operations, or customer support for our casino hotels.
Regulatory bodies to meet gaming and legal obligations of our casino and hotel resort.
Authorities, if necessary, to investigate fraud or illegal activities.
4. Data Security Measures
We implement strong security protocols, such as encryption and secure servers, to protect your information. However, no system is completely secure, and we cannot guarantee absolute protection for our casino hotels’ website.
5. Cookies and Tracking
Our casino and hotel resort website uses cookies to enhance your experience. Cookies store preferences and track website usage. You can adjust cookie settings in your browser, though this may affect functionality on our casino hotels’ website.
6. Your Data Rights
Based on your jurisdiction, you may have the right to:
View or correct your personal data held by our casino hotel resorts.
Request deletion of your data, subject to legal retention requirements.
Opt out of marketing messages from our casino hotels.
To exercise these rights, use the contact form on our website.
7. External Websites
Our casino and hotel resort website may link to third-party sites. We have no control over their content or privacy policies. We suggest reviewing their policies before engaging with them.
8. Policy Updates
We may revise this Privacy Policy periodically. Updates will be posted here, with significant changes communicated via email or website notifications for our casino hotel resorts.
9. Contact Information
For questions or concerns about this Privacy Policy, contact our casino hotels’ data privacy team through the contact form on our website.